If you must cancel an appointment, please give a minimum of 24-hour advance notice. The appointment shall then be rescheduled based on mutual availability. If you cancel an appointment without giving at least 24-hour notice, you will be charged the usual rate for the appointment. Please send an email or text at least 24 hours in advance to cancel/reschedule your appointment. If you are late for an appointment and do not inform us, the therapist will wait no more than 15 minutes. The duration of the session will not be extended.

You may text/WhatsApp/call +91 8130506037.

You can email at isha@innerspring.co.

You may fill out this form through our website.

Individual therapy session: 50 minutes

Couples therapy session: 60 minutes (may be extended to 90 minutes if mutually agreed upon)

Family therapy session: 60 minutes (may be extended to 90 minutes if mutually agreed upon)

Group therapy session: 90 minutes

Your first appointment at Inner Spring is an important step towards understanding your mental health needs and beginning your journey to well-being. Here’s what you can expect:

Before First Appointment:

1. Initial Paperwork

• Forms and Consent: You will be asked to complete some initial paperwork, including intake forms and consent forms. These forms provide your therapist with background information and outline your rights and responsibilities as a client.

During First Appointment:

2. Introduction and Rapport Building

• Meet Your Therapist: You will meet with your therapist, who will take some time to introduce themselves and explain their approach to therapy.
• Building Trust: The first session is an opportunity to build rapport and establish a trusting therapeutic relationship.

3. Discussion of Concerns

• Share Your Story: You will have the chance to discuss the issues or concerns that brought you to therapy. Your therapist will listen attentively to understand your experiences and perspective.
• Explore Your Goals: You and your therapist will discuss what you hope to achieve through therapy and set initial goals for your treatment.

4. Assessment and History Taking

• Background Information: Your therapist will ask about your personal history, including any relevant medical, psychological, and social background. This may include questions about your family, relationships, work, and past experiences with mental health.
• Current Symptoms: You will discuss any current symptoms or challenges you are facing, such as anxiety, depression, stress, or relationship issues.

5. Therapeutic Plan

• Treatment Approach: Based on the information gathered, your therapist will discuss a proposed treatment plan tailored to your needs. This may include the type of therapy, frequency of sessions, and any specific techniques or interventions that may be used.
• Setting Expectations: Your therapist will explain what you can expect from the therapy process, including the importance of regular attendance, open communication, and active participation.

6. Addressing Questions and Concerns (you will always have this opportunity throughout your therapeutic journey)

• Open Dialogue: You will have the opportunity to ask any questions or express any concerns you may have about the therapy process. Your therapist will provide clear and supportive answers to help you feel comfortable and informed.

7. Next Steps

• Scheduling: You will schedule your next session and discuss the expected frequency of future appointments.
• Initial Homework: In some cases, your therapist may give you some initial homework or exercises to work on before the next session.

Your first appointment is a crucial step in laying the foundation for effective therapy. It’s a time for you to share your story, establish a connection with your therapist, and begin the process of working towards your mental health goals. If you have any questions or need further information, please feel free to contact us. We’re here to support you every step of the way.

At Inner Spring, we take your privacy and confidentiality very seriously. However, there are certain situations where we are legally and ethically obligated to break confidentiality to ensure your safety and the safety of others. These exceptions include:

1. Risk of Harm to Self: If you express a serious intent to harm yourself, we may need to take steps to ensure your safety. This could involve contacting emergency services, a family member, or another appropriate authority to prevent harm.
2. Risk of Harm to Others: If you express a serious intent to harm another person, we are required to take action to protect that individual. This may involve notifying the potential victim, law enforcement, or other authorities.
3. Child or Elder Abuse: If there is suspicion or disclosure of abuse or neglect involving a child, elderly person, or dependent adult, we may report this information to the appropriate protective services or authorities.
4. Court Orders: If a court issues a subpoena or court order requiring the release of your records or testimony, we may be legally obligated to comply. In such cases, we will only disclose the minimum information necessary and will inform you of the situation when possible.
5. Legal Requirements: In certain legal situations, such as a threat to public safety or as required by law, we may be required to disclose specific information to authorities.

It is important to understand these exceptions to confidentiality so that you can make informed decisions about your care. If you have any questions or concerns about confidentiality, please feel free to discuss them with your therapist. We are committed to maintaining your trust and ensuring your privacy to the greatest extent possible.

You may text/WhatsApp/call +91 8130506037.
You can email at isha@innerspring.co.

Inner Spring is not a crisis helpline. In a crisis situation, you may take the following steps to ensure your immediate safety and well-being:

1. Dial your local emergency number if you are in immediate danger or experiencing a life-threatening emergency.
   • For India: 112 (National Emergency Number); 100 or 112 (police); 102 (ambulance); 1091 (women helpline); 181 (women helpline – domestic abuse).
2. Visit the closest hospital emergency department if you need urgent medical or psychological help.
3. Contact crisis hotlines:
   • Samaritans Mumbai: +91 8422984528
   • Sneha Suicide Prevention Helpline: +91 44 2464 0050; +91 44 2464 0060  
   • iCALL: +91 9152987821
   • Look up and save contact information for local crisis hotlines specific to your area.
4. Reach out to trusted individuals:
   • Contact someone you trust and let them know what you’re going through. They can offer support and help you stay safe.
   • If you have a support network or a crisis plan, follow the steps outlined and contact the people included in your plan.
5. Use coping strategies:
   • Use grounding exercises such as deep breathing, mindfulness, or focusing on your senses to help manage intense emotions.
   • Engage in activities that distract your mind from the crisis, such as listening to music, drawing, or going for a walk.

Inner Spring.

Balance. Heal. Thrive.

… What can I even talk about? … What if I’m judged? … Does therapy even work? …

If you’ve considered seeking support, but feel unsure how to go about it, reach out to Inner Spring. Inner Spring is your space to feel safe. To figure yourself out. To keep learning and growing. You are the expert of your story. We’re just here to help you be your best main character in your life! Let’s start a conversation.

At Inner Spring, our mission is to empower individuals to lead healthier, more fulfilling lives by offering high-quality mental health services tailored to their unique needs. We aim to create a space where clients feel safe, understood, and supported on their journey towards healing and self-discovery.

To learn more about us and our founder, visit our welcome page.

For us to set realistic treatment goals and priorities, it is important to evaluate what resources you have available to pay for your treatment. If you have a health insurance policy, it may provide some coverage for mental health treatment. I will fill out forms and provide you whatever assistance I can in helping you receive the benefits to which you are entitled; however, you (not your insurance company) are responsible for full payment of my fees. It is very important that you find out exactly what mental health services your insurance policy covers.

Yes, Inner Spring is committed to making mental health services accessible to everyone, regardless of their financial situation. We offer sliding scale fees based on your income and financial need. This allows us to provide affordable therapy options for individuals and families who might otherwise be unable to afford our standard rates.

How It Works:

1. Assessment: During your initial consultation, we will assess your financial situation. You may be asked to provide information about your income, household size, and any financial hardships you are experiencing.
2. Determining the Fee: Based on the information you provide, we will determine an appropriate fee for your therapy sessions. The sliding scale is designed to ensure that our services remain affordable while still allowing us to cover the costs of providing high-quality care.
3. Flexibility: We understand that financial situations can change, so the sliding scale fee can be adjusted if your circumstances improve or worsen. Just let us know, and we will reassess your situation.

Applying for Sliding Scale Fees:

• Contact Us: Reach out to Inner Spring to discuss your need for sliding scale fees. We will guide you through the process and answer any questions you may have.
• Confidentiality: All financial information provided is kept confidential and is used solely for the purpose of determining your sliding scale fee.

Please note that sliding scale slots are limited. We encourage you to apply as early as possible if you require financial assistance. Our goal is to ensure that everyone who needs mental health support can receive it, regardless of their financial situation. If you have any questions or need more information about our sliding scale fees, please don’t hesitate to contact us. We’re here to help.

We accept bank and UPI transfers. Specific details will be shared as part of your onboarding process.

Yes. Currently, Inner Spring only offers teletherapy or online/virtual therapy.

Inner Spring therapists are trained in evidence-based treatment modalities and orientations such as (non-exhaustive list):

• Acceptance and Commitment Therapy
• Cognitive Behavioural Therapy 
• Dialectical Behaviour Therapy
• Emotionally Focused Therapy
• Exposure therapy 
• Family Systems Therapy
• Gottman Method
• Imago Relationship Therapy
• Marriage and Family Therapy
• Mentalisation-Based Therapy 
• Mindfulness-Based Cognitive Therapy
• Mindfulness-Based Stress Reduction
• Person-Centred Therapy
• Psychoanalytic Therapy
• Psychodynamic Therapy
• Rational Emotive Behaviour Therapy
• Relational Therapy
• Somatic Therapy
• Structural Family Therapy

These techniques are contextualised to the kind of concerns being addressed and the type of therapy being accessed – such as individual/couples/family/group therapy. Our therapists are queer-affirmative and trauma informed. They work across multiple concerns, issues, disorders and populations. If you are interested in accessing a specific form of therapy, please discuss the same in your initial conversations with Inner Spring. We will let you know if we are able to suitably provide you the service you seek.

For more details, refer to this page.

Workshops across many domains are conducted often. Different support groups and group therapy series are also carried out at Inner Spring. To check out current and upcoming workshops and groups, check out our Events page.

Preparing for a virtual teletherapy session can help ensure that you get the most out of your time with your therapist. Here are some steps you can take to prepare:

Before the Session

1. Set Up Your Technology:
   • Stable Internet Connection: Ensure you have a reliable and high-speed internet connection to avoid interruptions during the session.
   • Device: Use a device with a camera and microphone, such as a computer, tablet, or smartphone.
   • Platform: Familiarise yourself with the teletherapy platform or app your therapist uses (e.g., Meet, Zoom, Teams). Download any necessary software or apps in advance.
   • Check Equipment: Test your camera, microphone, and speakers to make sure they are working properly.
2. Create a Private Space:
   • Quiet Environment: Choose a quiet and private location where you won’t be disturbed. Inform others in your household about your session to minimise interruptions.
   • Comfortable Setting: Arrange a comfortable seating area where you can speak openly and relax.
3. Prepare Yourself:
   • Materials: Have a notepad and pen ready to jot down any important points or questions during the session.
   • Water: Keep a glass of water nearby in case you need it.
   • Session Goals: Reflect on what you want to discuss or achieve during the session. Consider any recent experiences or feelings you want to talk about.

During the Session

4. Be On Time:
   • Punctuality: Log in a few minutes early to ensure everything is set up correctly and to start the session on time.
5. Minimise Distractions:
   • Turn Off Notifications: Silence your phone and disable notifications on your device to focus fully on the session.
   • Close Unnecessary Applications: Close other applications or browser tabs that might distract you.
6. Communicate Openly:
   • Speak Clearly: Make sure you speak clearly so your therapist can hear you well.
   • Honesty: Be open and honest with your therapist about your feelings, thoughts, and experiences.
7. Technical Issues:
   • Have a Backup Plan: Discuss with your therapist in advance what to do if technical issues arise. This might include switching to a phone call or rescheduling if necessary.

After the Session

8. Reflect and Take Notes:
   • Reflection: Spend a few minutes reflecting on the session and any insights gained.
   • Notes: Write down any important points, strategies, or tasks your therapist suggested.
9. Follow-Up:
   • Homework or Exercises: If your therapist gave you any homework or exercises, plan when you will work on them.
   • Next Session: Schedule your next session if it hasn’t already been set up.

Additional Tips

• Dress Comfortably: Wear something comfortable but appropriate for a video call.
• Lighting: Ensure good lighting in your space so your therapist can see you clearly.
• Therapist Accountability: All of the above considerations apply to your therapist as well.

By taking these steps, you can create an optimal environment for your teletherapy session and make the most of your time with your therapist.

Virtual therapy sessions, also known as teletherapy or online therapy, allow individuals to receive mental health support from a therapist through digital platforms. Teletherapy allows for:

• Accessibility: Provides access to therapy for individuals in remote areas or those with mobility issues.
• Convenience: Allows you to attend sessions from the comfort of your home, saving time on travel.
• Flexibility: Often offers more flexible scheduling options.
• Comfort: Some individuals feel more comfortable discussing personal issues in their own space.

Therapists are bound by the same confidentiality and security rules as in-person sessions, ensuring your information remains private.

Google Meet is the primary platform over which all therapy sessions are conducted. Under exceptional circumstances (e.g. technical issues), sessions may be shifted to Zoom/WhatsApp call/regular phone call.